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The course covers fundamentals of network communications, address assignment services, the necessary aspects of network sizing, the construction and cabling of a network, and the basic security configuration of the network. The most practical part deals with the configuration and characteristics of Cisco devices and the performance of test procedures and network troubleshooting, supported by the network simulation tool developed by Cisco, Packet Tracer.
The contents of this official Cisco Certified Support Technician Networking training prepare and are aligned with the objectives of the exam of the new certification, Cisco Certified Support Technician (CCST) Networking – (100-150 CCST Networking) Exam, which is recognized with the Cisco Certified Support Technician Networking certification, an entry-level certification oriented to roles such as network support technician, Help Desk Technician, or IT Support Specialist.
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Network Technician Career Path
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Duration
70h (Online)
Objectives
- Explain fundamental concepts of network communication.
- Explain network types, components, and connections.
- Set up mobile devices for wireless access.
- Set up a built-in wireless router and wireless client to securely connect to the Internet.
- Explain the importance of standards and protocols in network communications.
- Describe common network media.
- Explain how communication occurs in Ethernet networks.
- Explain how IPv4 addresses are used in network communication and segmentation.
- Explain the characteristics of an IP address.
- Configure a DHCP server.
- Describe how routers connect networks to each other.
- Explain the characteristics of IPv6 addressing.
- Explain how ARP enables communication on a network.
- Create a fully connected LAN.
- Explain how customers access Internet services.
- Explain the role of common services in the application layer.
- Use various tools to test and troubleshoot network connectivity issues.
- Explain the components of a hierarchical network design.
- Explain the characteristics of virtualization and cloud services.
- Calculate numbers between decimal, binary, and hexadecimal systems.
- Explain how Ethernet works on a switched network.
- Explain how routers use network-layer protocols and services to enable end-to-end connectivity.
- Explain how ARP enables communication over a local area network.
- Explain how DNS and DHCP services work.
- Compare the operations of transport layer protocols to support end-to-end communication.
- Use Cisco IOS.
- Create a simple computer network with Cisco devices.
- Use various tools to test network connectivity.
- Explain how physical layer network protocols, services, and media support communications over data networks.
- Explain how media access control at the data link layer supports communication over physical and logical networks.
- Explain how routers use network-layer protocols and services to enable end-to-end connectivity.
- Calculate a IPv4 subnet division scheme to segment a network efficiently.
- Implement an IPv6 addressing scheme.
- Explain how ND enables communication on a network.
- Describe Cisco routers and switches.
- Troubleshoot basic network connectivity issues.
- Demonstrate effective problem-solving methodologies and help desk best practices.
- Explain common threats, vulnerabilities, and endpoint attacks.
- Configure secure user access on a network.
Program
- Module 1: Communication in a connected world.
- Module 2: Network components, types, and connections.
- Module 3: Wireless and mobile networks.
- Module 4: Create a home network.
- Module 5: Principles of communication.
- Module 6: Network media.
- Module 7: The access layer.
- Module 8: The Internet protocol.
- Module 9: IPv4 and network segmentation.
- Module 10: IPv6 Addressing Formats and Rules.
- Module 11: Dynamic routing with DHCP.
- Module 12: Gateways to other networks.
- Module 13: The ARP process.
- Module 14: Routing between networks.
- Module 15: TCP and UDP.
- Module 16: Application layer services.
- Module 17: Network test utilities.
- Module 18: Network design.
- Module 19: The cloud and virtualization.
- Module 20: Numbering systems.
- Module 21: Ethernet switching.
- Module 22: The network layer.
- Module 23: IPv4 Address Structure.
- Module 24: Management resolution.
- Module 25: IP Addressing Services.
- Module 26: The transport layer.
- Module 27: The Cisco IOS command line.
- Module 28: Create a small Cisco network.
- Module 29: ICMP.
- Module 30: Physical layer.
- Module 31: Data link layer.
- Module 32: Routing at the network layer.
- Module 33: IPv6 addressing.
- Module 34: IPv6 neighbor discovery.
- Module 35: Cisco switches and routers.
- Module 36: Troubleshooting common network problems.
- Module 37: Network support.
- Module 38: Threats, vulnerabilities and attacks on cybersecurity.
- Module 39: Network security.
